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FAQ

If you have a question then please browse through our FAQ we hope to answer most of your questions while you are still online.

If you cannot find an answer then please do not hesitate to contact us

Delivery / Returns & International Shipping

How much does International shipping cost?

Which Countries do Shutt ship to?

My jersey is the wrong size - how do I return it for a replacement/refund?

How do you send my goods?

Can I have my order sent to a different address and contact name?

Which Countries do you dispatch to?

Can I track my order and how do I know when it has been sent?

Payment

Which payment methods can I use at Shutt VR Web shop?

Can I pay by debit card?

Other

Do you have any shops I can see your stock and try it on?

My garment has developed a fault, what do I do?

What is Sportwool?

Are your jerseys handmade?

Do you do bespoke designs for Cycle Teams, Charities and Corporates?

Sizing

I am a bit of an odd shape and do not fit standard jerseys?

I want a more athletic/race fit what do you suggest?

How would you describe the fit of a Shutt jersey?

Can I change the shipping address after you have received my order?